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RETURN POLICY  

You can return any DiamondsForALL.Com order within 30 days of its shipment no questions asked for a full refund or exchange.

ACCEPTING RETURNS:
If for any reason you aren't satisfied, you can return any non-engraved item in its original condition for a refund or exchange. If you have any questions about our return procedure, please don't hesitate to
contact us.

If you are returning an item over $15,000, please call to speak directly to a diamond and jewelry consultant at 415-459-0333 and ask for Mr. Neil.

RETURNING YOUR ORDER:
To return a diamond or jewelry item to DiamondsForALL.Com, follow our three step process:

  1. Call 415-459-0333 for a Return Authorization Code. Write this code on the return sticker found at the bottom of your original invoice and affix the sticker to the outside of the box you are returning.

     

  2. Place all the original packaging in the box, including the appraisal and the diamond certificate. (The diamond certificate carries a $250 replacement fee.) For security reasons, do not write DiamondsForALL.Com anywhere on the outside of the box.

     

  3. On your invoice, if the price of the item you're returning is listed as:
     
    • Less than $500: You can ship it via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.*
    • More than $500: FedEx® and UPS will not insure it, so ship your package via US Postal Service priority mail, registered (with insurance), and request a return receipt for confirmation that your shipment has reached its destination.*

Once your return is received it will be reviewed by our Quality Assurance department. You will receive notification regarding your return or exchange within five days.

Any unauthorized, improperly packaged, or non-insured packages will be returned to sender. Items that show signs of wear or have been resized (by a jeweler other than DiamondsForALL.Com), engraved, altered, or damaged in any way cannot be accepted for return.

* DiamondsForALL.Com will not be responsible for losses or damage of return shipments.

 

 
 

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